POLICY
and Guidelines

BOOKING & PAYMENT

Every class must be booked in advance and confirmed by the studio.

• All classes can be booked using the TEAMUP Online Booking System.

• All payments must be made in advance. Accepted payment methods: cash, direct bank transfer, Wise or PayPal.

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CANCELLATION & MISSED CLASSES

Cancellations must be made at least 24 hours in advance for a full refund.

• Classes missed without proper cancellation will be counted as taken, with no refund.

• Missed classes cannot be taken after the expiration of the membership.

• Memberships may be frozen for medical reasons with valid medical documentation.

 

CLASS PARTICIPATION
Classes require a minimum of two students to open. If only one student registers, self-practice is allowed.

• Each pole class has a maximum of 7 students. Additional students may join only if they agree to share a pole.

• Students should book classes appropriate for their level.

 

STUDIO & SAFETY GUIDELINES

Please use the lockers provided to store personal belongings. Take your key with you at all times.

• Avoid leaving belongings in the practice area to prevent accidents.

• Students are expected to clean mats before and after use.

• We provide a space for chalk, grip, and shoes (including heels). The studio is not responsible for any lost or damaged items. This is a courtesy service for our students.

 

BIRTHDAY DISCOUNT

• Members receive a 10% discount during their birthday month, valid for one-time purchase of any membership or class package.

 

DISCLAIMER

• The studio and instructors are committed to providing the best service. However, we cannot be held responsible if a student is unable to attend or use all purchased classes during their membership.

• Safety is a priority. Students are responsible for their own belongings and personal safety while in the studio.